Shipping Policy
Free International Shipping We currently offer free shipping on all orders over $65.
Shipping Costs Standard Shipping - $6.99 for orders between $1 and $65.
Express Shipping - $12.99 for orders between $1 and $65.
*Please allow 1-4 business days for all orders to be processed.
Shipping Areas We currently ship worldwide.
Shipping Time Products will be shipped within 1-3 business days of purchase, and delivery time is approximately 10-20 business days. During the holiday shopping season, delivery may take longer.
Shipping Methods Please ensure that all shipping information you provide us is correct. If you need to change your address before your product is shipped, please feel free to contact us. We will help you contact the relevant logistics provider, but we will not be responsible for any package damage, loss or delay caused by incorrect shipping information provided by the customer or the shipping company during the shipping process.
Standard shipping is not available for PO boxes or APO/FPO addresses.
Track your order Your package tracking is trackable online. After your order is shipped, we will send you a confirmation email with an online tracking number and link. The tracking number will be valid for 48 hours after receiving the email. During the holiday season, orders with standard shipping will not be trackable when they arrive in the United States. This is because the US Postal Service website will no longer update information about the shipped package.
All Logistics Channels One-Stop Package Tracking | 17TRACK
If you have any questions about the delivery of your order, please feel free to contact us at https://chinachicgifts.com/pages/contact
Wrong or Defective Items If you find that the item is defective or received the wrong item, please let us know immediately through our team. Please provide as much details as possible about the order and the item problem, including photos, and we will find a suitable way to resolve this issue for you.
There are missing items in my order. Due to the different arrival times of items, sometimes we don't ship all the items you ordered at once at once, so some of your items will arrive separately. We will send an email to explain whether your items were shipped separately. Check your email first, if you have any questions, please feel free to contact us at cassiechen38@gmail.com
If you have any further questions, please feel free to contact our support team at https://chinachicgifts.com/pages/contact
Shipping Costs Standard Shipping - $6.99 for orders between $1 and $65.
Express Shipping - $12.99 for orders between $1 and $65.
*Please allow 1-4 business days for all orders to be processed.
Shipping Areas We currently ship worldwide.
Shipping Time Products will be shipped within 1-3 business days of purchase, and delivery time is approximately 10-20 business days. During the holiday shopping season, delivery may take longer.
Shipping Methods Please ensure that all shipping information you provide us is correct. If you need to change your address before your product is shipped, please feel free to contact us. We will help you contact the relevant logistics provider, but we will not be responsible for any package damage, loss or delay caused by incorrect shipping information provided by the customer or the shipping company during the shipping process.
Standard shipping is not available for PO boxes or APO/FPO addresses.
Track your order Your package tracking is trackable online. After your order is shipped, we will send you a confirmation email with an online tracking number and link. The tracking number will be valid for 48 hours after receiving the email. During the holiday season, orders with standard shipping will not be trackable when they arrive in the United States. This is because the US Postal Service website will no longer update information about the shipped package.
All Logistics Channels One-Stop Package Tracking | 17TRACK
If you have any questions about the delivery of your order, please feel free to contact us at https://chinachicgifts.com/pages/contact
Wrong or Defective Items If you find that the item is defective or received the wrong item, please let us know immediately through our team. Please provide as much details as possible about the order and the item problem, including photos, and we will find a suitable way to resolve this issue for you.
There are missing items in my order. Due to the different arrival times of items, sometimes we don't ship all the items you ordered at once at once, so some of your items will arrive separately. We will send an email to explain whether your items were shipped separately. Check your email first, if you have any questions, please feel free to contact us at cassiechen38@gmail.com
If you have any further questions, please feel free to contact our support team at https://chinachicgifts.com/pages/contact