The twelve zodiac guardians, the rabbit hanging, the child wearing the cinnabar natal year, the rabbit year, the male natal year

Free International Shipping We currently offer free shipping on all orders over $65.

Shipping Costs Standard Shipping - $6.99 for orders between $1 and $65.

Express Shipping - $12.99 for orders between $1 and $65.

*Please allow 1-4 business days for all orders to be processed.

Shipping Areas We currently ship worldwide.

Shipping Time Products will be shipped within 1-3 business days of purchase, and delivery time is approximately 10-20 business days. During the holiday shopping season, delivery may take longer.

Shipping Methods Please ensure that all shipping information you provide us is correct. If you need to change your address before your product is shipped, please feel free to contact us. We will help you contact the relevant logistics provider, but we will not be responsible for any package damage, loss or delay caused by incorrect shipping information provided by the customer or the shipping company during the shipping process.

Standard shipping is not available for PO boxes or APO/FPO addresses.

Track your order Your package tracking is trackable online. After your order is shipped, we will send you a confirmation email with an online tracking number and link. The tracking number will be valid for 48 hours after receiving the email. During the holiday season, orders with standard shipping will not be trackable when they arrive in the United States. This is because the US Postal Service website will no longer update information about the shipped package.

All Logistics Channels One-Stop Package Tracking | 17TRACK

If you have any questions about the delivery of your order, please feel free to contact us at https://chinachicgifts.com/pages/contact

Wrong or Defective Items If you find that the item is defective or received the wrong item, please let us know immediately through our team. Please provide as much details as possible about the order and the item problem, including photos, and we will find a suitable way to resolve this issue for you.

There are missing items in my order. Due to the different arrival times of items, sometimes we don't ship all the items you ordered at once at once, so some of your items will arrive separately. We will send an email to explain whether your items were shipped separately. Check your email first, if you have any questions, please feel free to contact us at cassiechen38@gmail.com

If you have any further questions, please feel free to contact our support team at https://chinachicgifts.com/pages/contact

Terms & Conditions: Items purchased directly from chinachicgifts can be returned within 30 days for a full refund or exchange if:

Missing, damaged or incorrect merchandise. Please check immediately after receiving your order. We always do our best to deliver your order in an efficient manner and work hard to ensure that your order is intact. If you unfortunately discover that your order is missing, incorrect or damaged, please contact us immediately. Functional failure or serious product quality issues. Take photos of defective/erroneous items to show the problem. Contact us at https://chinachicgifts.com/pages/contact
Remark:
30-Day Return and Exchange Policy: If you are not satisfied or dissatisfied with an item within 30 days of receipt, you may return the item for a refund or exchange, provided that the item must be in the same condition you received it. Items must be returned in the same condition as received. If the item shows evidence of installation or user abuse, or is not in resalable condition when returned, the user will not be eligible for a refund or exchange. If you wish to issue a refund or exchange, you will be responsible for return postage.
Any merchandise that is damaged or has parts missing due to customer abuse or due to customer tampering cannot be returned or refunded. Before returning an item, please make sure you contact our service team, this helps us ensure your return is received safely and promptly. If you do not notify us of your return, we will not be responsible for loss of stock and/or damage caused during shipping due to negligence. For warranty claims not related to quality, the buyer will be responsible for all shipping costs.
Return and Refund Procedure
If you would like to apply for a return or refund, please send the following information to https://chinachicgifts.com/pages/contact and we will send you a confirmation email within 3 working days after your request is submitted.
Order number
Description of return reason
Video/image explaining the problem
We will confirm that the packaging is unopened and provide the customer with a return address.
The customer then sends the package and equipment back. Customers must provide tracking numbers for their deliveries.
Our processing center will confirm that there are no issues with the return.
Refunds will be processed.
Cancel
Customers may cancel orders before the goods are delivered.

Pay with Paypal

 

When you choose to pay with PayPal, you will be redirected to the PayPal payment page where you can log in using your PayPal username and password. If you don't have a PayPal account, or you don't want to use your PayPal account, you can still pay via PayPal by clicking on the "Pay with debit or credit card" option on the PayPal payment page and you will be redirected to a A secure page where you can securely complete your payment through PayPal by first entering your email address and then your credit card information.

If you have any further questions, please feel free to contact our support team: https://chinachicgifts.com/pages/contact

Pay with Credit Card